TMC Holiday Hours

 
Holiday Hours
For your convenience, we have our Holiday hours listed below. As always, 24-hour Technical Support for merchants will be available. (Use the After Hours Support Numbers on the side of your terminal or in your Quick Reference Guide).

Christmas Hours

Total Merchant Concepts will be CLOSED on December 24th in observance of Christmas Day.

The following Offices will also be closed on Friday, December 24th, and Saturday, December 25th:
  • Paysafe (MCPS)  Technical Support for merchants will be available
  • EVO (Nationwide Payments)- Technical Support for merchants will be available
  • Meritcard - Technical Support for merchants will be available
  • PayTrace - Email support will be available
  • SAGE (GETI) - Technical Support for merchants will be available
  • NAB - Technical Support for merchants will be available
  • Aperia Solutions - No support will be available
  • Pivotal Payments- Technical Support for merchants will be available
  • Factor4 (Sparkbase) - Emergency support will be available
New Year’s Hours
Total Merchant Concepts will be CLOSING at 3:00 PM PST on December 31st in observance of New Year's.

The following Offices will also be closed on Friday, December 31st and Saturday, January 1st:
  • Paysafe (MCPS) - Technical Support for merchants will be available
  • EVO (Nationwide Payments) - Technical Support for merchants will be available
  • Meritcard - Technical Support for merchants will be available
  • PayTrace - Email support will be available
  • SAGE (GETI) - Technical Support for merchants will be available
  • NAB - Technical Support for merchants will be available
  • Aperia Solutions - No support will be available
  • Pivotal Payments- Technical Support for merchants will be available
  • Factor4 (Sparkbase) - Emergency support will be available

Thank you for being our merchant, we wish you and your family a wonderful Christmas and a safe & FUN New Year!