Reviews

I really like working with TMC. They have the best customer service in the industry (and beyond). They are friendly, personable, and genuinely care about finding the right solution for your business. I appreciate how they listen, don't push/force their products, and always circle back to verify that I'm satisfied. Their employees go above and beyond. They really know their product. It's apparent that they care for their customers.

Since we have been working with TMC I can honestly say their customer service team is the best! Whenever you call them with a question, they answer live (which is a big plus in my book), and they have never failed to figure out a problem or question for me with a great attitude. I recently had a follow up call thanking me for taking one of their surveys -- wow, I was really impressed. They also appear to do a great job of taking care of their own team members. I would highly recommend them.

Consistently and genuinely friendly, helpful people. They seem to enjoy their work.

Total Merchant Concepts assisted me in a lot of ways. They are absolutely helpful, responsive and understanding. As a new business owner, you will feel that you have their whole team to support you.

We have been with TMC for over 10 years, and are so grateful to partner with a local, honest merchant services company. They are so helpful if we have issues, and have superb customer service. Thanks Cheri and your team from all of us at My Auto Works!