As a new small business, I've had to learn just about everything. Total Merchant Concepts Inc. has been a trouble shooter, business consultant, selling coach, charge card processor and technical support. Everyone I speak with is helpful and frankly fun. Their attitude towards us, the customer, is respectful and problem-solving. They were recommended by my banker and am I glad he suggested I call and see what services they provide and at what cost. I actually spoke with someone who spent 45 mins to help me understand what it is they can do for me. Best choice. Best service. Great to have this team to support me.