Reviews

Like most small businesses, we had struggled with finding a good, reliable merchant services provider (credit card processing.) We had gone through 4 of them, 2 were from major banks. Then came Total Merchant Concepts. I can't say enough good things about this company.
If you are new, looking for merchant services or not happy with your current one or just see if you're paying a fair rate, give Total Merchant Concepts a chance. You will not be disappointed!

I love working with Steve and the crew. They have taken the time to explain the system, how visa, master card and AMEX collect their fees. I feet like I am working with true professional. Best of all the reduce my monthly fee and saved me some money. Can you ask for much more?

In business, I like it when a service just works and I don't have to worry about it. Total Merchant Concepts has done a phenomenal job making credit card processing simple and pain free for my business. The are proactive letting us know when updating our services would benefits us. They are helpful when I forget how to do something with the account.

If you're a business owner you probably get calls daily with tempting but TEMPORARY rate offers. Don't do it! The service and sincere care you will receive from TMC is invaluable and rare in this market. My terminal failed on a Saturday afternoon. I was able to speak to a local person who walked me through it. That's real service! I've been with them for almost 20 years and will continue to be loyal to them. If you're tired of 1-800# service give them a call today. You won't be sorry!

Since we have been working with TMC I can honestly say their customer service team is the best! Whenever you call them with a question, they answer live (which is a big plus in my book), and they have never failed to figure out a problem or question for me with a great attitude. I recently had a follow up call thanking me for taking one of their surveys -- wow, I was really impressed. They also appear to do a great job of taking care of their own team members. I would highly recommend them.