My name is Christina Suarez AKA Super Amazing Customer Service Specialist. I have an unquenchable thirst for learning and a passion for assisting business owners and employees thrive within their business and grow as human beings. I love watching business owners and employees that are passionate about their business environment and those that they serve. I know this is vital in helping make our world a better place to live in. I actively listen, care about their needs, research, and implement quality resolutions, tips, and tools with our merchants to exceed their business expectations. My skills come from various experiences such as being a mom of 6, wife of 14 years, friend, small business owner of D.A.D.S. Jerky and a professional student (AA in Early Childhood Education, AA in Business Management, BA in Human Services Management, and a Masters in Counseling Marriage and Family) I enjoy vacationing, sewing, cooking, social events with friends and family, multi-cultural opportunities, and I have an amazing relationship with Jesus Christ. I get great enjoyment working with the variety of businesses and business owners here at TMC. My personal goal is to make sure each merchant I work with feels like I am their personal business representative and that no challenge or concern is too big (or too small) to be taken care of with integrity, genuine care, superior knowledge, expertise, enthusiasm and passion!

My name is Elissa and I have worked in a variety of fields. I was a manager for over 8 years at McDonalds, flower arranger, barista, gardener for my grandfather on his farm, preschool teacher and many other fields. You could say that I have enjoyed many types of work but my PASSION is definitely Music. I started singing before I could even talk and over time I’ve found that there is a song for every situation. My passion for music comes from my mom who worked as a music teacher my whole life. Currently, I am working to get my Director Certification for Sweet Adelines; an acapella organization singing barbershop in 4 part harmony. I’ve been singing with Sweet Adelines since I was 14 years old and I am currently singing in 2 choruses and a quartet. I’m also a choreographer for one of my choruses and I dance in the front row for the other. In addition to my love of music, I have several activities that I love to do; camping, crafting, dancing, decorating and more.
I love TMC because of the integrity that we have as a company. My official title is Legendary Service Specialist. I am thankful for the opportunity to work for such an amazing company and I look forward to bringing a smile to your face!

I love to read and learn!!! Anything that provides personal and professional growth enriches me. I am a learner for life!! My husband and I have been married for over 30 years and we have two wonderful sons!! We are a tight family who loves to travel. I’ve recently dealt with the C word and been blessed by the addition of my Granddaughter Willow; my life has been transformed. Relationships have always been important to me but they are even more so today; life truly is SHORT. I have been fortunate to have worked for some of the best companies both locally and internationally. Nothing compares to working for Total Merchant Concepts!! I am HUGE on integrity and I am thankful that the Perry’s and my fellow teammates have that same mindset!! My background is finance and accounting but I have also managed retail organizations and was a co-owner of a local fabrication shop. My goal is to provide our merchants with a phenomenal customer service experience that helps them grow their business and realize their dreams.

My name is Susan and I am a creative and fun person who loves to help people! Spending time digging into the problems that plague small business owners and finding the best possible resolutions makes every day at TMC new.
I try to use kindness and humor to keep my team excited and involved while spending so much time together in what can be a very hectic workplace.
As a classically trained Pastry Chef I love to cook and bring joy to my friends. (Although most of my team would say that I don’t spread this type of joy often enough)
I enjoy spending time with my family playing cards and board games and exploring the beautiful Pacific Northwest with my boyfriend.

My name is McKenna. I am 18 years old and after graduating from college with my degree in communications I decided to pursue life education and found my way to TMC! I have a passion for personal development and living a life of significance.

I was attracted to TMC for the opportunity to impact people with sincerity and integrity in all things. It is also important for me to be able to have a voice and make a difference for the businesses that we serve and I have the opportunity to do that here at TMC. I love reading and listening to audios by people who have created success in many different industries. Some of my favorite books are: The One Thing, The Generosity Factor, The Compound Effect, and Love & Respect.I enjoy focusing on adding value to all things in whatever way I can. Working at TMC has given me to the opportunity to provide integrity, add value, and live a life of significance.

A wise man once said: “There’s a big difference between held values and operational values. Held values are what people say, operational values are what people do”. –Ken Blanchard