I have always appreciated being part of a successful team; as a lead or as a support partner in the challenges of life and business. I relocated from San Francisco to be closer to family and friends in the Pacific Northwest within Washington and Oregon. My experience as a team lead, an account manager and an agent of client support for more than 15 years has given me a foundation of strength and patience. Beginning with my early years of graphic arts experience and first technical support position at Macromedia/Adobe, I learned to appreciate the world of client relations in many business capacities. I love being creative with technology and people, and strive to learn more whenever possible. I truly feel I am succeeding when my team is achieving the goals set before us, as we strive to develop and grow. I believe you are really living when you are constantly learning and striving for greatness in all things and for all people.

My name is Christina Suarez AKA Super Amazing Customer Service Specialist. I have an unquenchable thirst for learning and a passion for assisting business owners and employees thrive within their business and grow as human beings. I love watching business owners and employees that are passionate about their business environment and those that they serve. I know this is vital in helping make our world a better place to live in. I actively listen, care about their needs, research, and implement quality resolutions, tips, and tools with our merchants to exceed their business expectations. My skills come from various experiences such as being a mom of 6, wife of 14 years, friend, small business owner of D.A.D.S. Jerky and a professional student (AA in Early Childhood Education, AA in Business Management, BA in Human Services Management, and a Masters in Counseling Marriage and Family) I enjoy vacationing, sewing, cooking, social events with friends and family, multi-cultural opportunities, and I have an amazing relationship with Jesus Christ. I get great enjoyment working with the variety of businesses and business owners here at TMC. My personal goal is to make sure each merchant I work with feels like I am their personal business representative and that no challenge or concern is too big (or too small) to be taken care of with integrity, genuine care, superior knowledge, expertise, enthusiasm and passion!

I would like to start by saying that I value you! I understand that we all have unseen struggles in our lives from day to day. My passion is to help others in any way that I possibly can. I have multiple years in customer service and over the years, I have learned that to truly help someone, you must have real compassion. I know that I may not be able to help with every struggle that you have, but I am certain I can help you to reduce any struggles you may have in operating your business as it relates to our products and services. When I am not working here at TMC, you can find me out 4 wheeling or spending time with my husband and I really love the outdoors.

I love to read and learn!!! Anything that provides personal and professional growth enriches me. I am a learner for life!! My husband and I have been married for over 30 years and we have two wonderful sons!! We are a tight family who loves to travel. I’ve recently dealt with the C word and been blessed by the addition of my Granddaughter Willow; my life has been transformed. Relationships have always been important to me but they are even more so today; life truly is SHORT. I have been fortunate to have worked for some of the best companies both locally and internationally. Nothing compares to working for Total Merchant Concepts!! I am HUGE on integrity and I am thankful that the Perry’s and my fellow teammates have that same mindset!! My background is finance and accounting but I have also managed retail organizations and was a co-owner of a local fabrication shop. My goal is to provide our merchants with a phenomenal customer service experience that helps them grow their business and realize their dreams.

My name is Susan and I am a creative and fun person who loves to help people! Spending time digging into the problems that plague small business owners and finding the best possible resolutions makes every day at TMC new.
I try to use kindness and humor to keep my team excited and involved while spending so much time together in what can be a very hectic workplace.
As a classically trained Pastry Chef I love to cook and bring joy to my friends. (Although most of my team would say that I don’t spread this type of joy often enough)
I enjoy spending time with my family playing cards and board games and exploring the beautiful Pacific Northwest with my boyfriend.

Confucius says “Choose a job you love, and you will never have to work a day in your life.” I have definitely found that at TMC! I have been in the Merchant Services Industry since 2007 and fell in love! I have been able to work in Customer Service and Technical Support so I have the foundation that allows me to be very knowledgeable and move into a Consultant position. Now that I have the privilege of being a Trusted Business Consultant, I get the opportunity to work for and help many different businesses; large and small. I love that I can be the shining light in a business owner’s day after they have spent so much time trying to navigate the murky waters of Merchant Services. My goal is find the right payment acceptance tools for each business I serve. I am also passionate about helping business owners grow, save time and money, and reach their ultimate dreams! When I am not working, I am first and foremost a Mommy to my Son Christian- he is definitely my WHY. I love softball, being on the river and really spending quality time with friends and family.