Best Practices For 'Card Not Present' Merchants

Monday, December 5, 2016
Now that we are settled in to the EMV cards, the anticipation remains about credit card fraud and where it will increase as a result of the enhanced card present security. Most anticipate an increase in Card Not Present fraud. Accepting cards over the phone or via the internet can be a bit risky these days so it is important to take the necessary steps to protect your business when you do not have access to the card or the card holder!
 
Visa has many tools to help merchants minimize the risks associated with these types of transactions and their article TAKE THE ORDER BUT DON'T GET TAKEN is a great place to start.
 
Once you have read the article above (click on the link), consider the way you are handling these sales and then consider these additional steps-
 
On larger orders, call TMC to verify the cardholder's information (not a TMC merchant? Give us a call @ 1-888-249-9919)
 
Set limits for online transaction sizes
 
Consider using address verification and delivery confirmation
 
Be sure your online system is PCI Compliant
 
Small preventative measures can save you big money when it comes to accepting cards over the phone or via the internet! If you have any questions on these tips or the article- please feel free to contact our staff @ Service@TotalMerchantConcepts.com
Cheri Perry 12/5/2016

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