Reviews

2/12/2024I needed the TMC services for no more...
Mark RacowskyI needed the TMC services for no more than a 4-hour showing, being a hobby artist displaying his work for a pre-Christmas sale at a friend's boutique. I was certain Total Merchant Concepts Inc would not want to bother for such a small return. I was totally wrong. Not only did the advisers assigned me help me get set up, they did it with care and enthusiasm. I received cheerful, expert, step-by-step instructions setting up my card reader including a walk-through sample "purchase" using my own card and then backing the purchase out illustrating a refund. I've never been a merchant, so these operations were completely foreign to me, but the Total Merchant Concepts Inc team brought me confidence and on the night of the showing, every transaction went off without a hitch - even debit cards. It's an absolute do-it-again for Total Merchant Concepts Inc next year when we repeat the show.
If any question remains, I wholeheartedly recommend Total Merchant Concepts Inc for point-of-sale card transaction systems.
1/25/2024Excellent customer service. Half the...
Culpeper Dental AssociatesExcellent customer service. Half the price of our old processing company. Could not recommend more! Alex is my contact and she is still checking on me!
12/16/2023TMC has provided the best experience...
Wayne SingleterryTMC has provided the best experience with processing I have had in 28 years of self employment. Their attitude and response to local businesses is truly a hallmark of their commitment. I couldn't be happier with the assistance and hoop jumping the Daniel Atchley did to expedite getting me set up and running. The costs and fees have been greatly reduced and it's nice to hear a smile on the phone if and when I have a question. Very pleased with the change over to TMC.
12/13/2023Daniel A is super helpful, friendly,...
Kirstin EbaughDaniel A is super helpful, friendly, and thorough. He has helped my company become more financially efficient; TMC has also saved me money on my merchant processing. Definitely recommend!
10/29/2023Super easy to use never any trouble...
Holly JordanSuper easy to use never any trouble getting payment processed. Best rates much better than square !!
My only issue is nighttime use and weekends. I work outside traditional work hours. I must wait 24 to 48 hours to receive funds in my bank.